Returns & Exchanges
At Joe's Jeans, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Simply use our online portal to initiate your request and ensure your premium denim fits your lifestyle perfectly.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a pre-paid UPS shipping label and a packing slip to include inside your package.
Pack and Ship
Place your items in the original shipping box or a secure mailer, attach the pre-paid label to the outside, and drop it off at any authorized UPS location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing